Shipping Policy
At Katruss, we ensure your eco-chic garments are delivered with care, style, and sustainability.
Eco-Friendly, Branded Packaging:
All orders are thoughtfully packaged in our branded FSC-certified packaging, reflecting our commitment to sustainability and elegance.
Order Processing:
Please note that it takes up to 2 business days to process your order before shipping.
Local Shipping (Singapore):
Enjoy complimentary shipping on all local orders of S$200 and above. For orders below S$200, a flat shipping fee of S$5 applies. Deliveries typically arrive within 3-5 business days.
International Shipping:
We ship worldwide with DHL Express. Enjoy complimentary shipping on orders equivalent to or above S$500 (based on your local currency). For orders below S$500, a shipping fee applies. Rates vary by location and are calculated at checkout. Delivery typically takes 3–7 business days after dispatch, depending on your region.
Tracking Your Order:
Once your order is dispatched, you will receive a tracking link to monitor your package every step of the way.
Customs and Duties:
International orders may be subject to customs fees or import duties. These are the responsibility of the recipient and vary by country.
If you have any questions or special requests, reach out to us at letsconnect@katruss.com. We’d love to assist you!
